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Leadership

Are you an Effective Leader?

Leave a Comment / Business / By Gwen Hill

Do your employees follow your lead? Or are you a business owner just taking a stroll? Leaders are not born. Leaders are shaped, and the whole process starts inside the …

Are you an Effective Leader? Read More »

Invoice Payment

8 Ways To Get Paid What You Are Worth In Your Own Business Part Two

Leave a Comment / Business / By Gwen Hill

Our last issue discussed the first four-point in getting paid: Setting your price competitively your price Do not undercut your price to get the job Know when to say No …

8 Ways To Get Paid What You Are Worth In Your Own Business Part Two Read More »

8 Ways To Get Paid What You Are Worth In Your Own Business Part One

Leave a Comment / Business / By Gwen Hill

Running a business is an incredible undertaking. There is so much to consider. One of the crucial factors is…GETTING PAID. In this issue, we will start the conversation about how …

8 Ways To Get Paid What You Are Worth In Your Own Business Part One Read More »

Customer Service Excellence

Excellence in Customer Service! Really?

Leave a Comment / Business / By Gwen Hill

REALLY? Excellent service is possible. But why is excellence in customer service important? That may appear to be a difficult question. But the answer is simple. EXCELLENCE in customer service …

Excellence in Customer Service! Really? Read More »

Hand Reaching Over Ocean

Customer Service or Customer Success — Is There a Difference?

Leave a Comment / Business / By Gwen Hill

Yes, there is. To be successful, you need to incorporate both into your business strategy. Believe it or not, this is not a game of semantics or a trick question. …

Customer Service or Customer Success — Is There a Difference? Read More »

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